A hygiene rating of zero was given to Hang Fried Chicken on West Street last week, meaning “urgent improvement is necessary.”

This rating, awarded after an inspection was carried out on January 23, makes it the worst rated takeaway out of the 1,683 restaurants in the city, and it is the only open business in Sheffield with a zero star rating.

Despite this, the restaurant is displaying a 5 star rating outside, and staff believed that this was the correct score when contacted.

Hang’s Hygiene Rating; Source: Food Standards Agency
Hang displaying a five star rating (Source: James Harrop)

Hang’s previous inspection was carried out in February 2023, and it resulted in the takeaway receiving a rating of two star.

According to the Food Hygiene Agency, the key issues highlighted during the inspection in January were “cleanliness and condition of facilities and building” and “management of food safety.”

The former focuses on issues such as having appropriate ventilation, hand washing facilities and pest control, and the latter on ensuring food is safe to eat.

Both were awarded a score of “major improvement necessary”, whilst the business was also told improvement was necessary when it came to “hygienic food handling.”

However, Hang remains highly rated online, with a current Google rating of 4.6 star from 132 reviews.

One reviewer described “wonderful, amazing food.”

Another said: “The staff were extremely polite, it looked like they enjoyed working there, and the dining area was spotless.”

Hang have been given the opportunity to make a statement, but have declined to comment.