A new Sheffield food delivery service which launched this week has run into problems after their app and website couldn’t be accessed on iPhones.

Fast Lane Delivery was inspired by the Dubai delivery app, Talabat, promising to provide delivery within 20 to 30 minutes anywhere in the city.

However, their service for iPhone users ground to a halt within hours of the launch, last month, preventing many customers from ordering their food.

Owner, Kamran Hussein, 44, said: “The app is easy to develop but it’s when you’re putting it together to make it work that’s where the issues lie.”

Mr Hussein explained they were working on the technology to rectify the problem and were hoping for it to be fixed this week.

Director, Assaf Hussein, was keen to explain that overall the app has been a succeess.

He said: “As regards to the approach from the customer, it’s been a great response.” 

The owner explained Fast Lane Delivery is different from Uber Eats, one of their competitors. They don’t charge stores any commission, instead they add 20% to their prices, but claims that is cheaper than the costs of their competitors.

Fast Lane Delivery have big ambitions. They intend to start with Sheffield as a hub and expand across South Yorkshire and then move into other cities including Manchester, Leeds, Bradford, and Birmingham.

The business is running early deals, starting this week, which includes bread, milk and six eggs for 99p.

The company operates within a three mile radius, concentrating on local convenience stores, and using special offers to cater to different demographics.

For example, they claim, by focusing on London Road, it targets the customers around the area and provides them competitive prices that would support local businesses. 

Mr Hussein said: “We’re a local convenience delivery app that provides a delivery service with offers and convenience and obviously. We’re trying to be as cost effective for customers, rent retailers and drivers as possible.”