Sheffield residents are calling out the lack of action from contractors and authority responsible for fixing potholes.
The Sheffield City Council and Amey, the private contractor which signed a 25-year contract to maintain the roads of Sheffield, are facing mounting pressures with local complaints flying in about the poor treatment of potholes.
Sheffield Heeley’s MP Louise Haigh responded on Facebook reassuring that she had written to Amey to raise concern about the road conditions.
She said Amey planned to double their repair capacity, bring in additional teams and use more resilient materials, with the most urgent repairs prioritised within 24 hours.
While it seems like actions have been taken, residents do not believe this is adequate.
Commenting under Louise Haigh MP’s Facebook post, user John Lee said: “Repairs have been carried out recently in and around Hillsborough, Wadsley, Walkley and Crookes. Sadly the money has been wasted as they have cold filled the potholes without digging out or bitumen sealing the edges.
“In some cases the repairs have lasted less than a couple of days, so now we have the same holes with a half a ton of loose cold fill all over the road.”
Many others stated that they had seen contractors simply dumping tarmac down the road and stomping down with boots.
User Dave Murphy said: “A few weeks ago I saw contractors working on the tram tracks near Manor top. One worker put a shovel full of tarmac in a hole, then tamped it down with his boot. Sadly I didn’t get the chance to film it!”
People are criticising the governing body for ignoring repair requests and the poor management of the mobile app FixMyStreet.
User Planner 1 said on Sheffield Forum: “Some potholes near where I live were reported last summer and were marked out on street for repair, but it never happened.
“All potholes I’ve reported before (no matter how deep) were marked out within a week or two and fixed quickly after. The service seems to have deteriorated markedly over the last few months.”
In the East Local Area Committee Meeting on December 2, 2025, Councillor Elle Dodd stated that FixMyStreet can be used to report potholes, but she also mentioned that the council did not control the app although the council do receive the complaints via the app.
Users have started to question whether the lack of connectivity between the councils and the app may have led to the deterioration of the service.
Photo Credit: Ibby Ullah/Facebook
